The operational moat
Unbroken cold chain, direct to the tarmac
Consolidated producer pickups, blast-chill and same-day loading onto scheduled passenger and freighter flights — no warehousing, no delays.
Order #SNZ-40921 · Tasmanian Cherries ×2
In transit · ETA 14hFarm pickup
Gippsland, VIC
Blast-chill hub
Melbourne
Direct flight
MEL → PVG
Doorstep
Shanghai
Live order tracking
Order placed & paid
09:12 · Escrow secured
Harvested & blast-chilled to −1°C
15:40 · Tasmania
Consolidated at Melbourne hub
20:05 · Temp logged
In the air · MEL → PVG
Flight MU778 · cargo hold 2°C
Shanghai customs & cold clearance
Est. 06:30 CST
Last-mile refrigerated delivery
Est. 11:00 CST
Why it stays fresh
6 direct lanes
MEL/SYD/PER → PVG, CAN, PEK, HKG
IoT temp loggers
Every parcel, end to end
No warehousing
Pick → chill → fly, same day
DAFF + GACC
Pre-cleared export documentation
Live seafood tanks
Oxygenated to the gate
Freshness refund
Auto-refund on chain break