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Shipping & Delivery
Consolidated in Australia, flown direct, delivered cold — with tracking at every milestone.
Last updated: 1 September 2026
Lead times
Cold-chain air freight to Shanghai, Beijing, Guangzhou, Shenzhen, Hong Kong and Singapore: 48–72 hours from dispatch.
Ambient gifting parcels: 4–8 business days depending on destination and customs.
Freight charges
Cold-chain freight starts at A$39 per box and is calculated by weight and destination at checkout.
Estimated import duty of 10% is shown separately; the final amount is set by customs.
Tracking
Every order moves through four milestones: packed, blast-chilled, in the air, out for delivery. Track them any time on the Track order page.